MEMBERSHIP CHANGES
If you need to cancel, freeze or change your membership details please submit one of the forms below.
Cancel Membership
Membership Freeze
Update Membership
Frequently Asked Questions
You can update your membership by filling out the Update Membership form on this page. Once submitted, our team will review and confirm the changes with you via email or phone.
Of course. Just fill out the Cancel Membership form to submit your request. Please note that cancellations require a notice period, so your membership will remain active until that notice period has passed. No further payments will be charged after your cancellation takes effect.
Yes! If you need to take a break, just use the Freeze Membership form and we’ll receive your request. Keep in mind that there is a minimum of 30 days and a maximum amount of 120 days that freezes can last, both will be indicated on the calendar in the form.
Yes. Membership Freezes are for time, not payment. Any tuition due during the freeze will be charged, but the time will be added onto the end of your membership and those “extra” months will have no charge (because you’ve already paid for them!).
The only exceptions will be for medical situations that prohibit participation, and will require a doctor’s note.